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Widespread services issues will be provided via this page. If you are experiecing a service outage that is not shown below. Please email help@bothbrains.com or call 09 222 0700

Stickied Incidents

12th June 2026

Microsoft 365 Potential problem impacting Microsoft 365 Copilot chat

Microsoft is investigating a potential issue impacting Microsoft 365 Copilot Chat. We'll provide an update within 60 minutes.

  • Incident has been resolved. Web and desktop application access is now available.

  • Microsoft have identified an issue with a recent deployment for Microsoft Copilot. They are reverting to a previous build to remediate impact as soon as possible. We expect this to be completed in the next 30 minutes.

  • At this stage, the outage appears to only be affecting https://m365.cloud.microsoft/chat/ and the M365 Copilot desktop application.

    Copilot is still available in Microsoft Teams as a workaround.

  • Past Incidents

    13th June 2026

    No incidents reported

    12th June 2026

    Microsoft 365 Potential problem impacting Microsoft 365 Copilot chat

    Microsoft is investigating a potential issue impacting Microsoft 365 Copilot Chat. We'll provide an update within 60 minutes.

  • Incident has been resolved. Web and desktop application access is now available.

  • Microsoft have identified an issue with a recent deployment for Microsoft Copilot. They are reverting to a previous build to remediate impact as soon as possible. We expect this to be completed in the next 30 minutes.

  • At this stage, the outage appears to only be affecting https://m365.cloud.microsoft/chat/ and the M365 Copilot desktop application.

    Copilot is still available in Microsoft Teams as a workaround.

  • 11th June 2026

    No incidents reported

    10th June 2026

    No incidents reported

    9th June 2026

    No incidents reported

    8th June 2026

    No incidents reported

    7th June 2026

    No incidents reported